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We dispatch all of our orders Monday to Friday using Royal Mail's 1st Class Service as standard. We do our best to ensure all special delivery orders placed before 3:30PM local time will be dispatched the same day (or next working day) but at peak times, some orders can take 7-10 days to be dispatched. DUE TO COVID- 19, DELAYS MIGHT OCCUR ONCE THE PACKAGE HAS LEFT OUR FACILITY. Please wait a minimum of 7 days before contacting us to request an update on delivery, this gives it more than enough time to be dispatched and in most cases, the package arrives before we manage to reply.